Dr. Alexander is a services expert who combines cutting-edge research, practical experience, and powerful communications skills to deliver key messages and motivate audiences. From addressing a small group of top executives on the transition from free to fee, to delivering a keynote address at a global conference on the future of services, to facilitating a sales force on selling professional services, Jim can deliver the appropriate information in a palatable and powerful way.

Please contact Jim directly about presenting at your next conference, keynoting an important event, or participating in a panel discussion.