UPCOMING EVENTS
Support Account Management Workshop with Dr. Jim Alexander January 20-21, 2009 Orlando, FL Learn More
Support Account Management Workshop with Dr. Jim Alexander February 11-12, 2009 London, England Learn More
Selling Skills for Technical Talent Workshop with Dr. Jim Alexander March 11-12, 2009 Orlando, FL Learn More
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Secrets of the Super Sellers with Dr. Jim Alexander February 13, 2009 Learn More
What Trusted Advisors Do that Others Don't with Dr. Jim Alexander March 20, 2009 Learn More
Getting, Growing and Keeping Top Talent with Dr. Jim Alexander April 17, 2009 Learn More
Lessons on Loyalty: Turning Customers into Champions with Dr. Jim Alexander May 15, 2009 Learn More
Building Professional Services: Take Your PSO to the Next Level with Dr. Jim Alexander June 19, 2009 Learn More
Five Fatal Flaws of Marketing Services with Dr. Jim Alexander July 17, 2009 Learn More
Transitioning Technical Experts into Trusted Advisors
Buy Single User: $250.00 >
Buy Multi-user: $995.00 > (company wide version)
Buy Hard Copy: $350.00 > (free shipping!)
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S-Business: Reinventing the Services Organization
Buy the Book: $24.95 > (Buy 20 or more and get a 20% discount. Buy 50 or more and get a 50% discount)
The State of S-Business
Buy the Study: $100.00 >
Buy the Study: $50.00 > Electronic Version (PDF)
Buy the Study: $295.00 > Buy the Study: $195.00 > Electronic Version (PDF) Learn More >
Buy the Study: $295.00 >
Buy the Study: $195.00 > Electronic Version (PDF)