UPCOMING EVENTS

Support Account Management Workshop
with Dr. Jim Alexander
January 20-21, 2009
Orlando, FL
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Support Account Management Workshop
with Dr. Jim Alexander
February 11-12, 2009
London, England
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Selling Skills for Technical Talent Workshop
with Dr. Jim Alexander
March 11-12, 2009
Orlando, FL
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WEBINARS
Professional Services
Success Strategies:
Everything You Need to Survive
AND Thrive

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Selling Skills for Technical Talent
with Dr. Jim Alexander
January 16, 2009
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Secrets of the Super Sellers
with Dr. Jim Alexander
February 13, 2009
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What Trusted Advisors Do that Others Don't
with Dr. Jim Alexander
March 20, 2009
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Getting, Growing and Keeping Top Talent
with Dr. Jim Alexander
April 17, 2009
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Lessons on Loyalty: Turning Customers into Champions
with Dr. Jim Alexander
May 15, 2009
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Building Professional Services: Take Your PSO to the Next Level
with Dr. Jim Alexander
June 19, 2009
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Five Fatal Flaws of Marketing Services
with Dr. Jim Alexander
July 17, 2009
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Publications Overview
We've been publishing valuable insights on the vital issues related to creating and maintaining high performance professional services for years. Our articles, books, research reports, and white papers reflect the best in industry knowledge, first-hand engagement experiences, case studies, and market intelligence reporting.

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