UPCOMING EVENTS

Support Account Management Workshop
with Dr. Jim Alexander
January 20-21, 2009
Orlando, FL
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Support Account Management Workshop
with Dr. Jim Alexander
February 11-12, 2009
London, England
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Selling Skills for Technical Talent Workshop
with Dr. Jim Alexander
March 11-12, 2009
Orlando, FL
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WEBINARS
Professional Services
Success Strategies
:

Everything You Need to Survive
AND Thrive

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Selling Skills for Technical Talent
with Dr. Jim Alexander
January 16, 2009
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Secrets of the Super Sellers
with Dr. Jim Alexander
February 13, 2009
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What Trusted Advisors Do that Others Don't
with Dr. Jim Alexander
March 20, 2009
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Getting, Growing and Keeping Top Talent
with Dr. Jim Alexander
April 17, 2009
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Lessons on Loyalty: Turning Customers into Champions
with Dr. Jim Alexander
May 15, 2009
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Building Professional Services: Take Your PSO to the Next Level
with Dr. Jim Alexander
June 19, 2009
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Five Fatal Flaws of Marketing Services
with Dr. Jim Alexander
July 17, 2009
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Getting, Growing and Keeping Top Talent

Would you like to get the most out of your employees?

Would you like to keep your star players longer?

Would you like to attract the best people available?

Organizations that target the talent in their workforce produce much better results than those who don’t. Learn proven techniques for recruiting, hiring, developing and retaining top talent in this essential Webinar.

As marketplace realities shift your business focus your top talent should be repositioned to better support the new strategy by changing expectations, knowledge, skills and the mindset required to succeed. This Webinar is research-based, field-proven, stuff-that-works that will help you get elevated performance out of your top talent.


Who Should Attend: Services executives, managers, practice leaders, project managers—anyone whose role is to lead, manage, and influence people.

What You Will Learn:
• How to emphasize talent as a key differentiator
• Steps to effectively manage talent
• Determining the capabilities of importance
• Changing expectations of technical experts
• The technical talent continuum
• Performance management expectations
• Trusted advisor behavioral differences
• Staffing strategies
• How to use education as a strategic tool
• Creating a learning system that drives results
• 5 things your people want, expect and deserve
• Much more…

About Your Presenter:
Dr. James Alexander, founder of Alexander Consulting, is a services thought leader and the premier researcher, writer, and speaker on the topic of professional services strategy. He has authored or co-authored dozens of articles, white papers, research reports, and books.

Jim has taught at major universities in the U.S., Europe and Mexico, and was selected as the "Services Pundit" for IBM Global Services 2003 Headlights Program. In addition, he was the U.S. Department of Commerce's e-business subject-matter expert of their Latin American e-business Fellowship Program From 2001 through 2004.

Jim is a renowned expert on identifying critical service trends and issue, defining benchmarks and best practices and clearly articulating this information to the business world. He is a trusted advisor and executive coach to many senior executives of leading services organizations, helping them navigate the journey from business-as-usual to business-as-exceptional--high-performance, professional services businesses.

Register Now

Questions?
Please contact: Jim Alexander
alex@alexanderstrategists.com
239-283-7400

Download PDF
At-a-Glance
Date:
April 17, 2009
Time:
12 noon EST
9 AM PST
Duration:
60 Minutes
Cost:
$99.00 per person
$249 per Company Location
What Others are Saying About Alexander Consulting:
"Very instructional, interactive and fun! Enjoyed learning from such an experienced professional."

- Patti Autry, Director,
SITI Consulting Shell Oil

"Excellent! Kept me engaged and showed me different perspectives. Highly recommended!"

- Kash Maniar, Managing Principal Lucent Technologies Professional Services

"The program is a MUST for all service marketing and sales professionals."

- John Sellman, Global Services Marketing, Emerson Process Management Power & Water Solutions

"Better than good! I will recommend it to my company and peers."

- Bill Allen, Director,
U.S. Fujitsu

100% Satisfaction Guarantee >