UPCOMING EVENTS

Support Account Management Workshop
with Dr. Jim Alexander
January 20-21, 2009
Orlando, FL
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Support Account Management Workshop
with Dr. Jim Alexander
February 11-12, 2009
London, England
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Selling Skills for Technical Talent Workshop
with Dr. Jim Alexander
March 11-12, 2009
Orlando, FL
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WEBINARS
Professional Services
Success Strategies
:

Everything You Need to Survive
AND Thrive

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Selling Skills for Technical Talent
with Dr. Jim Alexander
January 16, 2009
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Secrets of the Super Sellers
with Dr. Jim Alexander
February 13, 2009
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What Trusted Advisors Do that Others Don't
with Dr. Jim Alexander
March 20, 2009
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Getting, Growing and Keeping Top Talent
with Dr. Jim Alexander
April 17, 2009
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Lessons on Loyalty: Turning Customers into Champions
with Dr. Jim Alexander
May 15, 2009
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Building Professional Services: Take Your PSO to the Next Level
with Dr. Jim Alexander
June 19, 2009
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Five Fatal Flaws of Marketing Services
with Dr. Jim Alexander
July 17, 2009
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Building Professional Services:
High-Performance Strategies for Success Webinar

Would you like to generate new revenue streams?

Would you like to leverage your brand?

Would you like to learn the strategies and best practices necessary to achieve a serious competitive advantage?

Stop leaving money on the table and grow your revenue by taking advantage of the high demand for professional services. This “essential webinar” shows you and your executive team the specific disciplines and direct action you must take to succeed.

Learn the strategic choices, understand the challenges, and discover the best practices in building—or growing—a highly successful professional services organization.

What You Will Learn:
This webinar is based on the material we will be presenting at Services Industry Summit workshop in Las Vegas. It targets the critical success factors you need to align your professional services strategy with your business focus, select goals appropriate to your chosen mission, and implement effectively to drive business success. Here’s a short list of topics:

  • 4 paths to greatness.
  • 14 best practices for success.
  • 12 measures every professional services enterprise must track.
  • 6 mistakes product companies make transitioning to a services enterprise.
  • How to align strategy, sales, marketing, operations, delivery and talent.
  • How to develop and classify your new professional services offerings to reflect customer needs and wants.
  • What leading professional services companies do to leverage their offerings to maximize revenue and profitability.
  • Much, much more...

Register Now

Who Should Attend:

  • Senior-level executives responsible for organizational strategy and tasked with creating a professional services organization.
  • Managers responsible for implementing services and professional services initiatives in their organization and tasked with contributing new and profitable revenue.
  • Consultants and business development, product sales, services sales, and marketing professionals who need to understand the competitive landscape and learn emerging best practices in order to leverage new business.

About Your Presenter:
Dr. James Alexander, founder of Alexander Consulting, is a services thought leader and the premier researcher, writer, and speaker on the topic of professional services strategy. He has authored or co-authored dozens of articles, white papers, research reports, and books.

Jim has taught at major universities in the U.S., Europe and Mexico, and was selected as the "Services Pundit" for IBM Global Services 2003 Headlights Program. In addition, he was the U.S. Department of Commerce's e-business subject-matter expert of their Latin American e-business Fellowship Program From 2001 through 2004.

Jim is a renowned expert on identifying critical service trends and issue, defining benchmarks and best practices and clearly articulating this information to the business world. He is a trusted advisor and executive coach to many senior executives of leading services organizations, helping them navigate the journey from business-as-usual to business-as-exceptional--high-performance, professional services businesses.

Register Now

Questions?
Please contact: Jim Alexander
alex@alexanderstrategists.com
239-283-7400

 
At-a-Glance
Date:
June 19, 2009
Time:
1 pm EST
10 AM PST
Duration:
60 Minutes
Cost:
$99.00 per person
$249 per company location
What Others are Saying About Alexander Consulting:
"Very instructional, interactive and fun! Enjoyed learning from such an experienced professional."

- Patti Autry, Director,
SITI Consulting Shell Oil

"Excellent! Kept me engaged and showed me different perspectives. Highly recommended!"

- Kash Maniar, Managing Principal Lucent Technologies Professional Services

"The program is a MUST for all service marketing and sales professionals."

- John Sellman, Global Services Marketing, Emerson Process Management Power & Water Solutions

"Better than good! I will recommend it to my company and peers."

- Bill Allen, Director,
U.S. Fujitsu

100% Satisfaction Guarantee >